Refund & Cancellation Policy
At Perfumes 9 To 6, we strive to ensure that our customers receive their orders in excellent condition. Please review our cancellation and refund guidelines before placing an order.
Order Cancellation
Cancellation requests may be accepted only if the order has not yet been processed or shipped. Once an order has been dispatched, cancellation may no longer be possible.
Returns
Due to the nature of fragrance and personal care products, returns may be subject to specific conditions. Products must be unused, unopened, and in their original packaging where a return is approved.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us promptly after delivery with your order details and clear photographs or videos of the package and product.
Refunds
Approved refunds will be processed through the applicable payment method or other suitable method. The time required for the refund to reflect in your account may depend on your bank or payment provider.
Non-Refundable Situations
Products that have been opened, used, damaged after delivery, or returned without prior approval may not be eligible for a refund.
How to Contact Us
For cancellation, return, or refund-related queries, please contact us:
Phone: 8171681414
WhatsApp: 8171681414
Email: Harendrakumar.singh@gmail.com